Privacy Policy

1. Introduction

Welcome to StoreRoute ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").

2. Information We Collect

Personal Information

• Account information (username, email address)
• Profile information you choose to provide
• Payment information (processed securely through Stripe)

Usage Information

• Shopping lists and store preferences
• Navigation patterns and route optimization data
• App usage analytics and performance data
• Device information (operating system, app version)

App Usage Information

• Route optimization and navigation patterns
• App performance data for troubleshooting
• Feature usage analytics (anonymized)

3. How We Use Your Information

Service Delivery

• Provide store navigation and route optimization
• Maintain and sync your shopping lists
• Suggest nearby stores and products
• Process premium subscription payments

Improvement and Analytics

• Analyze app usage to improve features
• Optimize route algorithms and store layouts
• Troubleshoot technical issues
• Develop new features based on user behavior

Communication

• Send service updates and important notices
• Provide customer support
• Send promotional content (with your consent)

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

• Payment processing (Stripe) for subscription management
• Cloud hosting services for data storage
• Analytics providers for app improvement

Legal Requirements

• When required by law or legal process
• To protect our rights or the safety of users
• In connection with business transfers or acquisitions

Retail Partners

• Aggregated, anonymized data for store layout optimization
• No personally identifiable information is shared

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Limited access to personal information by authorized personnel
• Secure payment processing through certified providers

6. Your Rights and Choices

Account Management

• Access and update your profile information
• Delete your account and associated data
• Export your shopping lists and preferences

Privacy Controls

• Opt out of promotional communications
• Disable location services (may limit functionality)
• Control data sharing preferences

Data Portability

• Request a copy of your personal data
• Transfer data to another service
• Request correction of inaccurate information

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Account information: Until account deletion
• Shopping lists: Until manually deleted or account closure
• Usage analytics: Aggregated data may be retained indefinitely
• Payment information: Retained per Stripe's data retention policies

8. Children's Privacy

StoreRoute is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.

9. International Users

StoreRoute is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify users of significant changes through the app
• Post the updated policy on our website
• Obtain consent for material changes when required by law

11. Contact Information

You can also contact us through the app's support section or visit our Support Page for additional assistance.